When will my order arrive?

Modified on: 12/10/2020

One of JustBob’s strengths is undoubtedly the quality and speed of our shipments and deliveries, of which we are very proud.

Thanks to our express shipping service, we can assure you that orders will be shipped between 24 hours and 48 hours (depending on the area in which to deliver) from the moment you validated your purchase on our online platform. 

If we encounter some problem on the way or if the shipping suffers a delay you’ll be the first one to be informed and you can count on our customer support for more details.

Moreover, free shipping is provided if your basket contains an order for an amount larger than 60€. 

With just one click, in no time you will receive your CBD order at your address, without even having to leave your home and to go to a store!

Can I check the delivery status of my JustBob order?

To allow you to track your order, JustBob will send you an email with your tracking code within 24 hours of your order. Besides, you will be notified about your products arrival details, on the day of delivery, by email or by SMS..

For more information or details about the services available, you can get in touch with JustBob’s Customer Service, Monday to Friday from 10.00 AM to 5.00 PM, either:

·       by e-mail: info@justbob.shop

·       on JustBob Shop Facebook page.

Our team will be ready not only to give you all the answers you were looking for, but will give you product information, help you with your Justbob member account and explain you our brand policy on the free shipping service. Select the best option to communicate, in your language, with our customer service for any problem that may arise in the course of the online order or the delivery. If you’re satisfy with everything, leave a comment amongst the customer reviews! We really value your collaboration!